Refund policy

All RUDRAQ pieces are custom printed to order. Because of this, we do not accept physical returns.

Wrong size or change of preference: We do not offer exchanges or refunds for incorrect size selection or change of mind. Please check our size guide carefully before ordering. If you'd like a different size, you're welcome to place a new order.

Defective, damaged, or misprinted items: Contact support@rudraq.com within 5 days of delivery with:

• An unboxing video
• Clear photos of the issue
• Photos of the original packaging

Claims submitted without proof (especially an unboxing video) or after 5 days cannot be honored.

Once approved, we'll arrange a replacement or refund — no physical return shipping required. Refunds are processed within 2-3 business days of approval. Replacement items ship within 2-3 business days.

A measurement tolerance of ±0.5 inches is standard for all apparel and does not qualify as a defect.

Lost in transit: If your order is confirmed lost during shipping, we will issue a refund once this is verified.